Personal Data Protection

When you visit the website Nawah.fr or Nawah.us, NAWAH may collect certain personal data about you.
Personally identifiable information may include, but is not limited to:

  • email address
  • first and last name
  • phone number
  • address, state, province, postal code, city
  • cookies and usage data

Legal Framework

NAWAH declares that it processes personal data in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, relating to the protection of natural persons with regard to the processing of personal data and to the free movement of such data (hereinafter referred to as the GDPR), as well as any other applicable law or regulation.

Purpose of the Data Collected

NAWAH may process all or part of the data in order to, where applicable:

  • conduct satisfaction surveys
  • carry out communication campaigns
  • perform prospecting and promotional activities
  • send newsletters
  • conduct market studies

NAWAH does not sell your personal data. The data is used solely for the purposes listed above or for statistical and analytical purposes within the European Union.

Optional Nature of Data Collection

By contacting us via the website or by responding to our online forms, which include information notices relating to our data protection policy, you consent to our data protection policy. The collection of this data is optional but necessary to access certain services available on our website.

Recipients

NAWAH processes this data internally and has not appointed a Data Protection Officer (DPO), as it is not a public authority and does not process personal data on a large scale.
If you have any questions regarding our data protection policy, you may contact Lionel Bertuit at: contact@nawah.fr

The recipients of this personal data are:

  • management, as the entity responsible for our data protection policy
  • the marketing/communication department for promotional and communication actions
  • the sales department for prospecting and customer follow-up activities

You may contact Anne ZAYER at contact@nawah.fr

Data Retention Period

The collected data is retained for a period of 3 years from the last response to a solicitation from us. After this period, the data will be deleted.

Rights and Specific Contact Channel

As a data subject, you have the right:

  • to request access to your personal data
  • to request rectification of your data
  • to request erasure of your data
  • to request restriction of the processing of your data
  • to object to the processing of your data
  • to data portability
  • to lodge a complaint with a supervisory authority, in particular the CNIL
  • to withdraw your consent at any time

If NAWAH becomes aware of the death of a User, NAWAH undertakes to delete the User’s data, unless retention is required to comply with a legal obligation.

If you have a request relating to these rights, please contact us:

  • by email: contact@nawah.fr
  • by postal mail: NAWAH, 250 avenue Villevieille, 13790 Rousset, France

Security

We make our best efforts to ensure the security of your personal data and, in particular, to prevent it from being altered, damaged, or accessed by unauthorized third parties.

However, we cannot guarantee absolute security. If an incident affecting the integrity or confidentiality of a User’s information is brought to the attention of NAWAH, the company will inform the User and communicate any corrective measures taken, where applicable.

Data Transfers

Your information, including personal data, may be transferred to – and stored on – computers located outside your state, where data protection laws may differ from those of your jurisdiction.

Your consent to the submission of your data constitutes your agreement to such transfers.

NAWAH will take all reasonably necessary measures to ensure that your data is processed securely and in accordance with applicable regulations, and no transfer of your personal data will take place to an organization or a country unless adequate safeguards are in place, including the security of your data and other personal information.

Service Providers

We may employ third-party companies and individuals to facilitate the operation of the website.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Disclosure of Data

In addition to what is set out in the previous section, NAWAH may disclose your personal data if it believes such action is necessary to:

  • comply with a legal obligation
  • protect and defend the rights or property of NAWAH
  • prevent or investigate possible wrongdoing in connection with the website
  • protect the personal safety of users of the website or the public
  • protect against legal liability

Cookies

A “cookie” is a small computer file, also known as a tracker. It allows the analysis of user behavior when visiting a website, reading an email, or installing or using software or a mobile application. This file includes information such as the User’s domain name, Internet service provider, operating system, date and time of access to the website, and the pages and content viewed by the User. Cookies do not pose any risk of damage to the User’s device.

NAWAH may analyze data collected via cookies (number of pages viewed, number of visits, frequency of return) in order to:

  • improve website content based on user behavior
  • improve navigation
  • enhance its offerings based on the most visited content
  • improve market knowledge
  • measure audience metrics
  • detect, prevent, and resolve technical issues

Data collected by cookies is strictly intended for internal use only and is never transmitted to third parties.

Cookies are never activated without your prior consent. The validity period of this consent is 13 months. A pop-up window allows you to accept, refuse, or configure cookies during your first visit. You may change your cookie preferences at any time. You may also configure the use of cookies directly in your browser; please refer to its user guide for further information.

If you refuse the activation of cookies or delete cookies that have already been stored, your browsing experience and use of the website may be limited, for example if the type of browser used or language settings are not recognized. In such cases, NAWAH declines all responsibility for any degraded operation of the website.

By clicking on icons linking to social networks such as Twitter, Facebook, and LinkedIn, and if you have accepted cookies on the website, these platforms may also place their own cookies on your devices.